Timber Legacy Co. Pty Ltd – Privacy Policy

Our Commitment to Privacy
Timber Legacy Co. Pty Ltd is committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012. This policy applies to all personal information collected from employees, customers, and suppliers.

1. Collection & Storage of Personal Information
We collect personal information from employees, customers, and suppliers that is considered private and confidential. This may include:

• Names and contact details

• Tax file numbers (for employees)

• Identification and insurance details (for suppliers)

• Financial and credit history information (for customers)

We will inform you of the purpose for which your information is collected and whether it will be disclosed.

We may use or disclose your personal information only when:

• You have given consent

• It is necessary to prevent a serious or immediate threat to health or safety

• Required or authorised by law

Personal information is stored in both digital and hard copy formats in secured offices across our premises. We implement safeguards to protect this data, and securely destroy it when no longer required.

2. How We Use Your Personal Information
We use the information we collect to:

• Verify identity

• Set up trading accounts

• Market and deliver our products

• Perform market research and analysis

• Provide sales and technical support

3. Complaints and Concerns

If you have a question or complaint about this policy or our handling of your personal information, please contact our Privacy Officer at hello@timberlegacyco.com.au

We will investigate your complaint and aim to resolve the matter promptly.